Delivery within Australia
At this time, LUNAMAY is only able to ship to destinations within Australia. All orders are shipped from our warehouse in Bulimba, Brisbane.
We offer FREE Express Shipping for all orders over AUD$150.00 (via express e-parcel with Australia Post).
Orders under $150.00 are charged a flat rate of $12.00 for Express Shipping. Delivery can be made to a street or PO Box address.
If you are not at home, Australia Post will leave a calling card advising you to collect your parcel from your local post office. To avoid a failed delivery attempt please use an address where someone can sign for your package during business hours, ie. a business address.
When We Despatch
We endeavour to despatch the next business day. A tracking number will be emailed to you when your order has been despatched. We are not responsible for parcels that are lost in transit due to the fault of Australia Post or other delivery carrier — we will endeavour to trace your parcel on your behalf and lodge an investigation if required.
If you need to exchange or return a product please click here.